A large number of Micro Small and even Medium size enterprises do not have sufficient financial resources to adopt IT facilities in their administration. They are fully aware of the benefits of using IT services but financial constraints hold them back.
A large number of Micro Small and even Medium size enterprises do not have sufficient financial resources to adopt IT facilities in their administration. They are fully aware of the benefits of using IT services but financial constraints hold them back.
In order to encourage MSME to adopt IT services, it is important that such services must be within their reach. The present level of acceptance is limited to some accounting software or HR packages, they all are stand-alone and run on PC or laptop.
Sharing web-based or cloud-based IT resources will bring a huge change in the performances of MSME. Our own experience in this area was an eye-opener for us.
The most frequently mentioned benefit of shared services is cost savings in support and services by reductions in clerical headcount and number of management levels. It also accelerates the adoption of the latest technologies. Your present legacy systems are often converted and business processes are often consolidated into an ERP solution. A shared provider isn’t just to save money but it is a value addition as a business partner.
Acquiring a state of the art IT infrastructure requires investment in hardware, software, and a team of experts which takes time however in case of shared and managed IT Services, provisioning of services can be done in short span of time and offers power, flexibility, and control keeping total IT costs predictable.
Is Shared/Managed Services Right for You?
A shared service isn't a one-size-fits-all strategy. Each business should carefully evaluate its shared services strategy within the context of its own situation.
Which Processes Should Be Shared?
â— Human Resources
â— Finance
â— Information Services
â— Logistics
â— Customer Services
â— Legal/Corporate Affairs
Global Shared Services Challenges
The barriers in implementing shared services are less in North America because technology, language, culture, and regulatory are relatively uniform.
To gain maximum benefits from shared services, a business integration method needs to balance the team, business process, and technology. The strategy must be practical, workable, and incorporate best practices.
